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So has anyone tried to order today at BBW website? I couldn't log in and after many attempts to reset the password, I gave up and called in an order. I of course got the vampire cat, the globe candle, ghost pedestal and the wall plug witchy cabinet. I have to say I had the best customer service rep, very helpful. There are other things I will probably buy at a later date, maybe in store. I hope everyone else has better luck than I trying to order online.
 
So has anyone tried to order today at BBW website? I couldn't log in and after many attempts to reset the password, I gave up and called in an order. I of course got the vampire cat, the globe candle, ghost pedestal and the wall plug witchy cabinet. I have to say I had the best customer service rep, very helpful. There are other things I will probably buy at a later date, maybe in store. I hope everyone else has better luck than I trying to order online.
I couldn't order from the app last night. I got a red problem right now message and it wasn't my password so I suspect the site was overloaded. I did manage to order from my PC. Got all my favorites but holding off on the Sweet Shop candle holder at $275. Just not worth it for material used so I will wait for a sale.
 
So has anyone tried to order today at BBW website? I couldn't log in and after many attempts to reset the password, I gave up and called in an order. I of course got the vampire cat, the globe candle, ghost pedestal and the wall plug witchy cabinet. I have to say I had the best customer service rep, very helpful. There are other things I will probably buy at a later date, maybe in store. I hope everyone else has better luck than I trying to order online.
I was able to order early this morning and they had a 20% promo code from the previous night that stacked with it so I grabbed the luminary, cake candle holder, vampire cat candle holder and the frog witch candle holder. I liked this season’s collection a lot. Bath and Body Works can be a pain with price adjustments so if any of these items go on sale I will just return and repurchase. I wanted the luminary since I saw it in the sneak peeks so I hope it’s what I’m expecting.
 
I didn't find out about the 20% until after I placed my order, story of my life! I would really like to see the luminary in person. Hope they have one in store at least eventually.
I think it was an accidental overlap of promotions to be honest, I just happened to wake up and look at my phone before 6AM and was able to get the discount. Typically the new releases come out after 6AM so I wonder if an error was made releasing them earlier like they did.

Some of the wallflower plugs were cute but I have so many Halloween ones from when we could use rewards on them that I focused my funds on the candle holders, if there’s a sale later I have my eye on a few more things.
 
I think it was an accidental overlap of promotions to be honest, I just happened to wake up and look at my phone before 6AM and was able to get the discount. Typically the new releases come out after 6AM so I wonder if an error was made releasing them earlier like they did.

Some of the wallflower plugs were cute but I have so many Halloween ones from when we could use rewards on them that I focused my funds on the candle holders, if there’s a sale later I have my eye on a few more things.
Me too! Waiting for more coupons also!
 
Haven't received my order from June 30th yet, suppose to arrive today. I am not happy about BBW no longer allowing customers to use their rewards on Pocketbacs or Wallflowers. Looks as though rewards can only be used on body care. What good is a restrictive rewards program!
 
Haven't received my order from June 30th yet, suppose to arrive today. I am not happy about BBW no longer allowing customers to use their rewards on Pocketbacs or Wallflowers. Looks as though rewards can only be used on body care. What good is a restrictive rewards program!
I don't know about in-store, but I was able to order wallflowers on the web site and got a free item even though it was $7.95.
 
I don't know about in-store, but I was able to order wallflowers on the web site and got a free item even though it was $7.95.
I might try that. I was in store this morning and I asked for clarification. You can use rewards on single wick candles. I would have rather been able to use them on the pocketbacs. I got see the luminary and I just might have to have that. The details are awesome. Hope I can catch a good sale. When I got home, my order was sitting on my front porch. Wasn't a surprise anymore though as I had seen everything in the store.
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I got my luminary today as well as my cat pedestal candle holder and the cake pedestal candle holder. The luminary is beautiful, and man is it heavy! Here’s some basic photos if anyone is on the fence. The paint job on mine was really well done, so many details and it was pricey but I think well worth it. I was able to score it with the 20% promo that overlapped with the early preview.

Also so thankful these expensive pieces come with their own boxes and styrofoam packaging, our lazy FedEx driver literally dropped it on the side of the road at the bottom of our driveway, thankfully husband was home and ran down to get it.
 
275 for a candle holder have they had in years past a piece that expensive?
Last year's was also $275
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The year before that it was $250
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In 2022 it was $200 but it was also much shorter
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Because in 2021 it was $250 and the large style (this one is my fav but alas I wasn't collecting anything during the covid era).
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