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Zultan issues...curtains again

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My curtains want to bounce 1/2 open. I have taken the gearbox off, removed the motor and inspected the "wandering gear". Mine appears to be stationary. I even tried to move it with a small screwdriver...no luck. Any ideas. I love the Zultan and do not wish to tie the curtains back.
Sincerely,
Dave
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