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Spirit halloween sent me a pile of crap for christmas

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My wife purchased online during December from Spirit website a Barnyard Butcher full price, and they sent a pile of used crap with brokenparts, no instructions, no packing, power cord not wrapped or in any type of box - obviously used at one of their shops and dumped on a family at Christmas.

My wife bought this with paypal so she will hopefully be somewhat protected. What really sucks is that there is an invoice in the box so they knew this was damaged and used.

I realize they are a sponsor here, so I am curious how this post will be received. This was not some purchase done Nov 1st at the store but done December 3rd when they offered "free shipping" on new merchandise and was a Christmas gift. Their website says to return something I must submit the order number and it must be 9 digits, I have two order numbers, one 8 and one 10 so I am unable to do anything online. The receipt also says no returns after 14 days, hopefully paypal will see this differently.

all the packing that was in the box, or is this supposed to go on the arms, I have no idea
Hand Leg Room Photography Wood

Broken arm sheared off
Finger Technology

Another piece sheared off
Skin Plant Flesh
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Ooooh that was like getting coal in your stocking! I don't recall that prop. Was it in the stores? Creepy looking.

I had something like that happen to me one time when I ordered a fiber optic xmas tree from someone. It was a clearance item. The tree part came but the base was missing that created the light for the optics. In my case they said it most likely was a return and a clerk didn't check the box when it was returned to make sure it was all there and just restocked. It happens. Sadly being a clearance item, they had sold out of it. My bad luck as I really liked the tree too. Glad your situation turned out better. Sounds like your wife is a keeper!
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