Hello,
I hope somebody can help me or guide me through what to do.
On 9/1 I ordered the "chopping brock" prop from trendyhalloween and it arrived around 5 days later. Yesterday I finally unboxed it to start to decorate for my haunt and the moving mechanism is not working. The lights, sounds and sensor work, however no movement. I have already checked the wire that is going from the control unit to the servo/motor that moves the arm and body side to side and all are intact. I also felt and listened to the motor and it seems no power is going to it. I would normally return the item but trendyhalloween will not allow a return since it's past their 14 day return period. I will get a picture when I get home tonight.
I hope somebody can help me or guide me through what to do.
On 9/1 I ordered the "chopping brock" prop from trendyhalloween and it arrived around 5 days later. Yesterday I finally unboxed it to start to decorate for my haunt and the moving mechanism is not working. The lights, sounds and sensor work, however no movement. I have already checked the wire that is going from the control unit to the servo/motor that moves the arm and body side to side and all are intact. I also felt and listened to the motor and it seems no power is going to it. I would normally return the item but trendyhalloween will not allow a return since it's past their 14 day return period. I will get a picture when I get home tonight.
