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· Open up and say "Aaaaahh"
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We have shipped out the replacement eye kit. And informed him to return the other eye kit and we will upgrade it to the new and improved eye kit at no cost, plus, a skull kit to mount the eye kit in at no cost. I am really sorry about this and we're working on implementing better systems for ordering control and tracking. Also, next year, we will be pledging a 10 day out the door shipping policy or your order is free (some exceptions on quartets and large skull orders).

Again, sorry!

Joel / Graveyardskulls
A 10 day out the door pledge sounds like a good idea for next year, but rumor has it you guys are closing shop. Is this true?
 
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