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Mistress of Darkness
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It may be that you aren't putting enough water in it. That is the problem 90% of the time. Make sure you add plenty of water.
 

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The instructions say to add 2 cups water to the pot to activate it,
You can add much more but i would not add more than 4 cups myself,
Make sure all the plugs are connected securely: if no activation return it if you can.

We found one of these Gemmy Witch & Cauldrons for a whole $50 yaay us :)
 
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