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  1. #11
    Join Date
    Dec 2007
    Location
    Kentucky
    Posts
    1,760

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    We don't have a Spirit or Halloween City in my town, but do have a year round Halloween store and I don't shop there because I had a bad experience when I worked there in 2002. It's like some kind of weird store where everything is over-priced, covered in inches of dust, the employees are zoned-out heads and you wonder if they're actually selling a lil somethin' out of the back if you know what I mean. It's just not a place I care for.

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  3. #12
    Join Date
    Apr 2012
    Location
    Northern California
    Posts
    239

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    I was a teen that worked at a Halloween store once. It was one of my first jobs ever. Also, it was my FAVORITE job ever. I loved setting up props and talking to the customers. I always wanted to help. While almost everyone else that worked there could have cared less. They didn't want to be there. Sometimes if it was really dead in the store and the only people that were there were my boring co-workers I would be the person to dress in a costume and be on the street to wave to cars and get attention for the store. That was always fun. I loved making the kids smile.

    How could you not love working at a Halloween store? the only things that sucked were working the mask and wig area and having to stay late on Halloween. But still, I loved it!

  4. #13

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    Hmm....I don't see the problem. I go to those stores to look around and don't want to be bothered, so I like that they leave me alone. As long as the prices are well marked, what else do you need?

    I'm not calling it bad customer service either. I get the welcome, do you need help finding something and have a nice day. But even if I didn't get them, I wouldn't care. That applies to most places I go...I know where I'm going, leave me alone. Heck, at Lowe's the other day, a worker came up behind me and asked if I needed any help, when I turned around, he said: "Nevermind, you probably know the store better than I do"

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  6. #14
    Join Date
    Mar 2011
    Location
    Manville, New Jersey
    Posts
    810

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    I worked for Halloween City a two years ago and let me tell you they are only looking for people who show up and don't steal anything. The companies are here to make a quick buck and leave which is why they don't focus on customer service. Why worry about it if you're going to be closed in the next month or two?
    They don't pay well which is why you probably didn't get the job. I was over qualified and made way more at my regular job, but I talked to the manager personally when I did my application and sold him on letting me work there. I enjoyed my time there, but I'm not sure I'd do it again. I doubt I'd find a manager as cool as the one I had (he let me have off for Halloween).
    The Haunting Girl on Facebook
    2013 - Current: Garry Street Cemetery
    Past years: 2009-2012

  7. Default

    I have worked for Spirit Halloween twice. What I did is I waited a week to call them after my interview, when I called the manager, she told me to start the next day. I worked hard and I always came in when someone else didn't show up or called out. The 2nd year I put in my application and the district manager called me a few hours later asking when I can start.

    It can be very stressful though, both times I started early ( starting in July/August) because I helped set up our main store and helped setting up other stores in the area.(I also think this helps getting hired, apply really early, not when the store opens) You can work 15+ hours in a day with the store manager and district manager very stressed out because they have a deadline when to get the stores ready. If you are one of the good workers, you will be called in a lot at the last minute, sometimes stay late ( I stayed till 2 in the morning one time doing inventory), work extra shifts in the same day. We had a lot of teens not taking the job seriously and not showing up, so I would be working, next person doesn't show up and I would take over their shift. I still loved working there, though.


    But it's true, most of the staff were teens who didn't care about Halloween, they only wanted quick easy money. I remember one girl would hide out somewhere so she could text. Also, as I said, some never showed up to work again. Try calling SH back and speak to the manager or apply much earlier next year but be prepared to be very stressed and very tired.

  8. #16
    Join Date
    Aug 2013
    Location
    NWArgh
    Posts
    614

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    The first two years that we had a Spirit around here, it was staffed by people who loved Halloween and that was obvious. Last couple, they've moved around, probably changed management completely, and both the selection and the employees have gone somewhat generic. Quite the change - I mean, the first year they had a hearse with customized Spirit vinyls parked outside by the highway. Last year, back of a strip mall, no signs, no service. Originally, lots of props and less costumes.

    Still waiting to see what this year is going to be like - they're back in the original location. (Maybe! They may never open at this rate!)


    So strange how it can vary that much between locations. Guess the same is true for seasonal stores as regular ones: management is everything.

  9. #17
    Join Date
    Aug 2013
    Location
    NWArgh
    Posts
    614

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    Sorry, double posted.

  10. #18

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    Me, I don't like to be bothered by sales clerks. Most of them are not very good
    at what they do, nor do they have an interest in what I'm doing.

    However...if the clerk is somehow interesting to me, I do let them "help".

    One of our type not getting a job at Halloween City? Yeah, I would say we're
    way beyond over qualified. That being said...be glad you aren't there where
    they would only drag you down.

    Halloween is more than a costume on a shelf. Halloween is that spirit that lives
    deep down inside of us. For us, it's personal. We aren't like other people.

  11. #19

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    I have had both instances at Halloween stores I've visited. I don't like to be hounded by sales people, but I like them to be around and knowledgeable should I need them! I just love it when I want to try on a costume, but it says you need a sales associate to do so...of course, there's no one in sight. I had to walk all over the entire store I went to this year to find someone to help me!! (I think it may have actually been Halloween City, lol.) Spirit is usually a little better, in my experience. I had a young associate see me looking at a skull skirt at a Spirit and she came up to me, smiled and told me if I wanted to try it on to just ask her. She was very nice...I was surprised to have an associate actually approach me and offer to help, lol.
    A few years ago or so my hubby and I went to a Halloween Express out of town. It was a terrific experience!! The store was huge and filled with tons of stuff, they also had a very large clearance/sale section. Normally I can't find many costumes I like or that fit me in stores, but this place had tons! I asked a sales woman if I could try stuff on and she was so helpful and happy. I somehow acquired a small group of sales people, lol, and they were so excited to help me try stuff on. It ended up being a mini fashion show! They even kept bringing me costumes they wanted me to try on!! We had a blast laughing at some costumes and deciding which one I should buy. That's how it should be!! FUN!
    This year, I wanted that same experience, so I searched for the closest Halloween Express and we drove all the way there. I was so excited...but when I got there I was let down. They barely had anything but the same old stuff, higher prices, barely anything in a decent price range or on sale and the staff was severely lacking. No one said a word to us and they all stood at the register and chatted. I guess that's just how things are now.
    "You say Witch like it's a bad thing..."

    http://www.pinterest.com/bdnd05/

  12. #20
    Join Date
    Sep 2012
    Location
    Gloucester County, NJ
    Posts
    1,107

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    Yeah, I've never gotten a call back from Spirit, either.

    One thing to be aware of is the fact that most seasonal stores are operated as consignment businesses. They aren't even franchises. This means the corporation gets its money no matter what and all the risk is heaped on the shoulders of anyone dumb enough to agree to the terms. They really don't give a damn about storefront customer relations, because they have no vested interest in the success or failure of any of their storefronts.

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