Front Yard, I am a seller on Ebay and you really really need to take action against this clown and either get your money back or get the quality prop you paid for.
I know the piece you are referring to. It is a FITCO prop and all of them were shipped that way with the busted noses. FITCO refunded all of the vendors due to the problems so they SHOULD have sold them as damaged. I still have 2 females left that I have to eventually get rid of.
I had ordered those same props from Fitco a couple years ago. Every single male bust came in with the nose crushed, some with poor paint. A couple of the female busts were ok and I kept those, but I returned all the rest. I would never keep props that arrived in that condition and then pass them onto my customers.
But as far as the feedback left for the seller... a little communication may go a long way. Once negative feedback is left, there is less incentive for a seller to fix the situation. If you email or call them first and are unsuccessful in resolving the issue, then leaving negative feedback is definitely the answer. Personally speaking, as both a retail website owner and an ebay seller, I want all my customers to be happy with their purchase so if something is wrong, I appreciate the chance to make it right. Whether a seller or buyer, everyone benefits from good communication.
Bookmarks