Thread: Graveyard Skulls-I can't get my shipment from them!

The rumor is as true as an email both I and Halloween Bob received on the 23rd of September. In fact in one Email Joel clearly states he is breaking his lease and selling everything except for his machines. Those he intends to return to his garage. He also states the email at graveyard skulls will be shut down as well. So what ever excuse he is offering here, the truth is that he clearly indicated he was closing shop and he went into great detail as to how it would occur and the reasons for it. And I might add he clearly indicated he was relieved to be rid of a halloween prop business. Anyone that wishes to see these emails may PM me and we can share them in private. I will provide my personal email so as not to violate any rules here. I have absolutely no doubt that Joel Briggs saw my 3 axis design as competition and therefore purposely showed interest in my unit to keep me off the market. The creation of drawings is only a smokescreen. He has never shown a working unit. Even though he claimed to sell 10 of them. And of course I never got my units either. This is all described in the other thread I started here.

Well after 2 years I just got my 6 repair parts for defective kits and a full skull. Looked like it just shipped a few days ago. So he was good to his word just a tad slow. In the meantime I have been buying skulltronix skulls that took like a week to get. If the shipping and service was better I would had been first in line to buy dozens of them. Hopefully they get it figured out or the competition does.

Resolved.... Joel did send the order plus some additional parts at no cost. In the end, my experiance was a good one. Thank you.
I am having a poor experience with graveyard skulls. I sent an E-mail to them asking if they still offered an item that I was interested in... I received a prompt response stating that if I were send payment, that the item would be shipped. I was grateful that they would sell to me, and sent payment. I waited 3 weeks and never heard from them, nor did I receive my product.

To make a longs story short, I sent over 7 E-mails, each time I was told that there was some type of mistake and that my item would be shipped. I was also asked if there was anything else that I needed, it would be included at no cost. I was also told that my product would be shipped and for my inconvenience, my money would be refunded.

Still over one month later, I did not receive my item and I also have not gotten the credit that was promised, or the other items that were going to be offered at no cost.

I strongly would suggest that you not purchase from this company, they are not delivering their products.

I never write poor reviews but this time I have clearly been taken and want to warn others.

Welcome to the club.

I can understand missed deadlines, and screw-ups as we are all human.

What really bothers me are the promises of "I'll send you something to make up for our mistake" that never happen.

I have been waiting 13 months for my promised skull to 'make up for my shipment from 2009.

Awaite,
I am sorry for the delay and I am glad I was able to resolve this with you.

Trent1k1 - your "mistake" skull is being built and wil be shipped out this month.

All others: I want to stress, GYS is rolling out a new estore that will provide timely information on your order to include build status and shipping status. This new website will also allow us the ability to change orders after they are placed - something that has been a headache for us. The goal will be after February to have all single skull orders out in 10 working days and all others in 30 days.

Thanks
Joel B