Sure thing Corey - here are the emails...
but allow me to first respond to your post...
I'm not putting this out here "because you are evil"...I'm putting this out here to let people know they may have issues with you. After 45 days, Paypal is useless to the consumer - they won't allow a complaint against the seller - since this was pre-order from back in April, those 45 days were gone before you expected to ship anything. So, I'm warning the consumer - I don't care, as a consumer, what your problems are. I'm paying for something, and after I was patient, I didn't get what I paid for. I should not have to chase you down to find everything (as you stated, with 23 years of technology, one would think you could stay on top of your issues).
You can make all the excuses you want (I don't control the weather, current on the ocean, truck versus train). You did not deliver when you stated you would. That's all I'm putting out here - plus the fact you didn't refund when you stated you would.
As far as pissing and moaning - I think there are enough of us scraping by that $165 is something we can ill afford to be wasting. Those few bulbs were my big expense for my home haunt this year. But it seems you have more important things to worry about...so if I'm not ordering 13,000 dollars in foggers, I'm the guy you can ignore.
==================Emails========================== ==
--- On Thu, 9/10/09, Corey Minion wrote:
> From: Corey Minion
> Subject: RE: Order Process - 797
> To: "'Tom Hunter'"
> Date: Thursday, September 10, 2009, 9:28 AM
> With all the technology out there I
> update the first thing on the webpage as
> the LED bulb status.
> Emails to 4700 people takes the better part of 2 days due
> to outgoing spam
> prevention filters in place by our host.
> Limited of under 600 per hour, paced at every 8 seconds.
> This is very similar to outgoing rates of bulk emailing
> services.
>
> I do not regard email as a communication device with the
> masses.
> Read rates are at best 30%, unless it is a specific enquiry
> from a customer.
>
> As a systems, database and software engineer with 23 years
> experience, I know how to capitalize on technology.
>
> 18 UV380 is on the truck too, arriving next week, all our
> bulbs were finally
> placed on truck yesterday.
> I will ship partial (4 bulbs) and cancel/refund the rest
> later today.
>
>
> Corey
>
>
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Thursday, September 10, 2009 9:00 AM
> To: Corey Minion
> Subject: RE: Order Process - 797
>
> Corey,
>
> With all the technology out there, you should have been
> sending your customers email updates before they send
> you one asking what's going on.
>
> You stated before you had some of the stuff I ordered -
> everything but the Infra Red bulbs (which were the reason I
> was ordering from you in the first place). Send the stuff
> you do have from the order this week, and cancel the rest of
> the order and refund the money for the IR bulbs.
> With only 50 days till Halloween, I'll have to find another way
> of doing IR.
>
> Tom Hunter
>
> Products
>
> ------------------------------------------------------
> 2 x 18 LED Spot Bulb UV (18SPOT380) = $23.98
> 2 x 18 LED Spot Bulb Red (18SPOTR) = $17.98
> 1 x 18 LED Spot Bulb Blue (18SPOTB) = $8.99
> 1 x 18 LED Spot Bulb Green (18SPOTG) = $8.99
> 6 x 36 LED Spot Bulb Infra Red (36FLOODIR) = $89.94
>
> ------------------------------------------------------
> > Sub-Total: $149.88
> > United States Postal Service (1 x 4.75lbs) (Priority Mail (2- 3 Days)): $15.70
> > Total: $165.58
>
> Delivery Address
>
> ------------------------------------------------------
> >
> --- On Wed, 9/9/09, Corey Minion wrote:
>
> From: Corey Minion
> Subject: RE: Order Process
> To: "'Tom Hunter'"
> Date: Wednesday, September 9, 2009, 2:45 PM
> I will refund, the bulbs have not arrive here for me to ship.
>
> There have been nothing but delays, do you think
> I am pleased about any of this?
>
> The bulbs are being held hostage in Long Beach Ca since the 2nd.
> 5 days later than I was told they would get to port.
>
> My rep in china who was to arrange "timely delivery"
> arranged train freight.
> If I allowed it to go by train, I would be lucky if they arrive by
> next year.
> Box cars are not routed until full and we have only 4 pallets.
>
> I have been stuck going back and forth between the freight
> company in long beach, my guy in china (who quit after I
> read him the riot act),
> & the freight co office in china trying to
> get this resolved, at continued additional expense.
>
> As of 1 hour ago, I was told I have to get the
> extortion money to the freight company for the additional so-called
> "prepaid freight" that was supposed to be by truck when I set this in
> action many months ago, then they will load it and truck it here.
> I have 15 minutes to get it on a truck today.
>
> I now have to go take additional money out of the
> bank, get a money order, and then overnight it to them to have it
> released.
> As soon as I can get that done, then the bulbs
> will be here in 5 days.
> 2-3 hours of the day shot, about 16 more orders I
> cannot fulfill in a timely manner today.
>
> That would be about now, next week.
>
> I will cancel your order and issue a refund since
> it is impossible to have the full order to you in 3 days.
> Please confirm you want it cancelled.
>
> Thank you for your understanding.
>
> Corey Minion
> Minions Web / TenMen Productions Inc. LLC
>
> Look for Minions Web booth at:
> IH Show in NYC
> HPE show in Houston
> HCP Show in Chicago
> HauntShow in St Louis
> HauntCon in Orlando
> MidWest Haunters Conference in Columbus National
> Haunters Convention
> in King of Prussia IAAPA in Orlando
>
> mug_sm.gif (21554 bytes)
>
> Minions Web
>
>
Minions Web - Halloween Portal and Online Store: Minions Webber Cobweb maker, cob web shooter, web gun, webbing spinners, hot melt adhesive glue sticks, Air Cannon, Effects, Halloween Portal, Haunt Products, Hallow-links.com, Projects, How To pages,
>
>
>
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Wednesday, September 09, 2009 12:33 PM
> To: Corey Minion
> Subject: RE: Order Process
>
> Corey,
>
> If you were the customer, how disappointed would you
> be with the service provided so far?
>
> I really felt like I was supporting a
> Halloween Forum member
> but it seems all I am doing is getting
> nothing but excuses and delays.
>
> Either ship my complete order or cancel the
> complete order
> within the next 3 business days - Order
> Number: 797.
>
> Tom Hunter
>
> --- On Mon, 8/17/09, Corey Minion
> wrote:
>
> From: Corey Minion
> Subject: RE: Order Process
> To: "'Tom Hunter'"
> Date: Monday, August 17, 2009, 12:23 PM
> Still waiting on the boat...
> There was an additional delay.
> One type of bulb - Duo UV - was
> assembled incorrectly, and had to be
> remade, which delayed departure.
> I am hoping they enter port in the next
> 10 days.
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Monday, August 17, 2009 12:15 PM
> To: Corey Minion
> Subject: RE: Order Process
>
> Corey,
>
> Any update on this order?
>
> T. Hunter
>
> --- On Tue, 6/30/09, Corey Minion wrote:
>
> From: Corey Minion
> Subject: RE: Order Process
> To: "'Tom Hunter'"
> Date: Tuesday, June 30, 2009, 4:28 PM
> Will do.
>
> Corey
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Tuesday, June 30, 2009 4:27 PM
> To: Corey Minion
> Subject: RE: Order Process
>
>
> Corey,
>
> Thanks for the update - ship when
> you have the complete order.
>
> Tom
>
> --- On Tue, 6/30/09, Corey Minion wrote:
>
> From: Corey Minion
> Subject: RE: Order Process
> To: "'Tom Hunter'"
> Date: Tuesday, June 30, 2009, 4:15 PM
> Tom,
>
> You placed the order during the pre-order period.
> We usually ship these orders complete
> when the inventory arrives, which is expected
> late July.
>
> I looked over the inventory numbers and
> we have all in stock but the 36LED IR's Would
> you like us to send stock items now?
> Then ee would ship the IR when they
> arrive from the manufacturer.
>
> Please advise.
>
> Corey Minion
> Minions Web /TenMen Productions Inc. LLC
>
> Look for Minions Web in booth:
> #1674 at the HPE show in Houston, Jan 24-27, 2009
> #615 at the HauntShow in St Louis, March 27-29, 2009
> #214 at HauntCon in Milwaukee, May 1-3, 2009
> #409/508 at the MidWest Haunters Conference in Columbus, June 5-7, 2009
>
>
>
Minions Web - Halloween Portal and Online Store: Minions Webber Cobweb maker, cob web shooter, web gun, webbing spinners, hot melt adhesive glue sticks, Air Cannon, Effects, Halloween Portal, Haunt Products, Hallow-links.com, Projects, How To pages,
>
>
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Tuesday, June 30, 2009 2:40 PM
> To: Corey Minion
> Subject: Re: Order Process
>
> Corey,
>
> Exactly WHEN will my order be shipping?
>
> Tom
>
> --- On Wed, 4/29/09, Corey Minion wrote:
>
> From: Corey Minion
> Subject: Order Process
> To: "Thomas Hunter"
> Date: Wednesday, April 29, 2009, 4:50 PM
> Minions Web
>
>
>
>
>
> ------------------------------------------------------
> Order Number: 797
> Detailed Invoice:
>
>
>
https://www.minionsweb.com/osStore/a...p?order_id=797
> Date Ordered: Wednesday 29 April, 2009
>
> Products
>
>
>
>
>
> ------------------------------------------------------
> 2 x 18 LED Spot Bulb UV (18SPOT380) = $23.98
> 2 x 18 LED Spot Bulb Red (18SPOTR) = $17.98
> 1 x 18 LED Spot Bulb Blue (18SPOTB) = $8.99
> 1 x 18 LED Spot Bulb Green (18SPOTG) = $8.99
> 6 x 36 LED Spot Bulb Infra Red (36FLOODIR) = $89.94
>
>
> ------------------------------------------------------
> Sub-Total: $149.88
> United States Postal Service (1 x 4.75lbs)
> (Priority Mail (2 - 3 Days)): $15.70
> Total: $165.58
>
>