Thread: MinionsWeb

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Originally Posted by Gorey

How did you get the animated gif of me?

I hacked your photobucket account.

All I'm going to say is that we've dealt with Minion's Web several times, and while I can't say they've all been flawless transactions (sometimes things within his control and sometimes not), he has never failed to make things right by us.

Sure thing Corey - here are the emails...

but allow me to first respond to your post...

I'm not putting this out here "because you are evil"...I'm putting this out here to let people know they may have issues with you. After 45 days, Paypal is useless to the consumer - they won't allow a complaint against the seller - since this was pre-order from back in April, those 45 days were gone before you expected to ship anything. So, I'm warning the consumer - I don't care, as a consumer, what your problems are. I'm paying for something, and after I was patient, I didn't get what I paid for. I should not have to chase you down to find everything (as you stated, with 23 years of technology, one would think you could stay on top of your issues).

You can make all the excuses you want (I don't control the weather, current on the ocean, truck versus train). You did not deliver when you stated you would. That's all I'm putting out here - plus the fact you didn't refund when you stated you would.

As far as pissing and moaning - I think there are enough of us scraping by that $165 is something we can ill afford to be wasting. Those few bulbs were my big expense for my home haunt this year. But it seems you have more important things to worry about...so if I'm not ordering 13,000 dollars in foggers, I'm the guy you can ignore.


==================Emails========================== ==

--- On Thu, 9/10/09, Corey Minion wrote:

> From: Corey Minion
> Subject: RE: Order Process - 797
> To: "'Tom Hunter'"
> Date: Thursday, September 10, 2009, 9:28 AM

> With all the technology out there I
> update the first thing on the webpage as
> the LED bulb status.
> Emails to 4700 people takes the better part of 2 days due
> to outgoing spam
> prevention filters in place by our host.
> Limited of under 600 per hour, paced at every 8 seconds.
> This is very similar to outgoing rates of bulk emailing
> services.
>
> I do not regard email as a communication device with the
> masses.
> Read rates are at best 30%, unless it is a specific enquiry
> from a customer.
>
> As a systems, database and software engineer with 23 years
> experience, I know how to capitalize on technology.
>
> 18 UV380 is on the truck too, arriving next week, all our
> bulbs were finally
> placed on truck yesterday.
> I will ship partial (4 bulbs) and cancel/refund the rest
> later today.
>
>
> Corey
>
>
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Thursday, September 10, 2009 9:00 AM
> To: Corey Minion
> Subject: RE: Order Process - 797
>
> Corey,
>
> With all the technology out there, you should have been
> sending your customers email updates before they send
> you one asking what's going on.
>
> You stated before you had some of the stuff I ordered -
> everything but the Infra Red bulbs (which were the reason I
> was ordering from you in the first place). Send the stuff
> you do have from the order this week, and cancel the rest of
> the order and refund the money for the IR bulbs.
> With only 50 days till Halloween, I'll have to find another way
> of doing IR.
>
> Tom Hunter
>
> Products
>
> ------------------------------------------------------
> 2 x 18 LED Spot Bulb UV (18SPOT380) = $23.98
> 2 x 18 LED Spot Bulb Red (18SPOTR) = $17.98
> 1 x 18 LED Spot Bulb Blue (18SPOTB) = $8.99
> 1 x 18 LED Spot Bulb Green (18SPOTG) = $8.99
> 6 x 36 LED Spot Bulb Infra Red (36FLOODIR) = $89.94
>
> ------------------------------------------------------
> > Sub-Total: $149.88
> > United States Postal Service (1 x 4.75lbs) (Priority Mail (2- 3 Days)): $15.70
> > Total: $165.58
>
> Delivery Address
>
> ------------------------------------------------------
> >
> --- On Wed, 9/9/09, Corey Minion wrote:
>
> From: Corey Minion
> Subject: RE: Order Process
> To: "'Tom Hunter'"
> Date: Wednesday, September 9, 2009, 2:45 PM
> I will refund, the bulbs have not arrive here for me to ship.
>
> There have been nothing but delays, do you think
> I am pleased about any of this?
>
> The bulbs are being held hostage in Long Beach Ca since the 2nd.
> 5 days later than I was told they would get to port.
>
> My rep in china who was to arrange "timely delivery"
> arranged train freight.
> If I allowed it to go by train, I would be lucky if they arrive by
> next year.
> Box cars are not routed until full and we have only 4 pallets.
>
> I have been stuck going back and forth between the freight
> company in long beach, my guy in china (who quit after I
> read him the riot act),
> & the freight co office in china trying to
> get this resolved, at continued additional expense.
>
> As of 1 hour ago, I was told I have to get the
> extortion money to the freight company for the additional so-called
> "prepaid freight" that was supposed to be by truck when I set this in
> action many months ago, then they will load it and truck it here.
> I have 15 minutes to get it on a truck today.
>
> I now have to go take additional money out of the
> bank, get a money order, and then overnight it to them to have it
> released.
> As soon as I can get that done, then the bulbs
> will be here in 5 days.
> 2-3 hours of the day shot, about 16 more orders I
> cannot fulfill in a timely manner today.
>
> That would be about now, next week.
>
> I will cancel your order and issue a refund since
> it is impossible to have the full order to you in 3 days.
> Please confirm you want it cancelled.
>
> Thank you for your understanding.
>
> Corey Minion
> Minions Web / TenMen Productions Inc. LLC
>
> Look for Minions Web booth at:
> IH Show in NYC
> HPE show in Houston
> HCP Show in Chicago
> HauntShow in St Louis
> HauntCon in Orlando
> MidWest Haunters Conference in Columbus National
> Haunters Convention
> in King of Prussia IAAPA in Orlando
>
> mug_sm.gif (21554 bytes)
>
> Minions Web
>
> Minions Web - Halloween Portal and Online Store: Minions Webber Cobweb maker, cob web shooter, web gun, webbing spinners, hot melt adhesive glue sticks, Air Cannon, Effects, Halloween Portal, Haunt Products, Hallow-links.com, Projects, How To pages,
>
>
>
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Wednesday, September 09, 2009 12:33 PM
> To: Corey Minion
> Subject: RE: Order Process
>
> Corey,
>
> If you were the customer, how disappointed would you
> be with the service provided so far?
>
> I really felt like I was supporting a
> Halloween Forum member
> but it seems all I am doing is getting
> nothing but excuses and delays.
>
> Either ship my complete order or cancel the
> complete order
> within the next 3 business days - Order
> Number: 797.
>
> Tom Hunter
>
> --- On Mon, 8/17/09, Corey Minion
> wrote:
>
> From: Corey Minion
> Subject: RE: Order Process
> To: "'Tom Hunter'"
> Date: Monday, August 17, 2009, 12:23 PM
> Still waiting on the boat...
> There was an additional delay.
> One type of bulb - Duo UV - was
> assembled incorrectly, and had to be
> remade, which delayed departure.
> I am hoping they enter port in the next
> 10 days.
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Monday, August 17, 2009 12:15 PM
> To: Corey Minion
> Subject: RE: Order Process
>
> Corey,
>
> Any update on this order?
>
> T. Hunter
>
> --- On Tue, 6/30/09, Corey Minion wrote:
>
> From: Corey Minion
> Subject: RE: Order Process
> To: "'Tom Hunter'"
> Date: Tuesday, June 30, 2009, 4:28 PM
> Will do.
>
> Corey
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Tuesday, June 30, 2009 4:27 PM
> To: Corey Minion
> Subject: RE: Order Process
>
>
> Corey,
>
> Thanks for the update - ship when
> you have the complete order.
>
> Tom
>
> --- On Tue, 6/30/09, Corey Minion wrote:
>
> From: Corey Minion
> Subject: RE: Order Process
> To: "'Tom Hunter'"
> Date: Tuesday, June 30, 2009, 4:15 PM
> Tom,
>
> You placed the order during the pre-order period.
> We usually ship these orders complete
> when the inventory arrives, which is expected
> late July.
>
> I looked over the inventory numbers and
> we have all in stock but the 36LED IR's Would
> you like us to send stock items now?
> Then ee would ship the IR when they
> arrive from the manufacturer.
>
> Please advise.
>
> Corey Minion
> Minions Web /TenMen Productions Inc. LLC
>
> Look for Minions Web in booth:
> #1674 at the HPE show in Houston, Jan 24-27, 2009
> #615 at the HauntShow in St Louis, March 27-29, 2009
> #214 at HauntCon in Milwaukee, May 1-3, 2009
> #409/508 at the MidWest Haunters Conference in Columbus, June 5-7, 2009
>
>
> Minions Web - Halloween Portal and Online Store: Minions Webber Cobweb maker, cob web shooter, web gun, webbing spinners, hot melt adhesive glue sticks, Air Cannon, Effects, Halloween Portal, Haunt Products, Hallow-links.com, Projects, How To pages,
>
>
>
> -----Original Message-----
> From: Tom Hunter
>
> Sent: Tuesday, June 30, 2009 2:40 PM
> To: Corey Minion
> Subject: Re: Order Process
>
> Corey,
>
> Exactly WHEN will my order be shipping?
>
> Tom
>
> --- On Wed, 4/29/09, Corey Minion wrote:
>
> From: Corey Minion
> Subject: Order Process
> To: "Thomas Hunter"
> Date: Wednesday, April 29, 2009, 4:50 PM
> Minions Web
>
>
>
>
>
> ------------------------------------------------------
> Order Number: 797
> Detailed Invoice:
>
>
> https://www.minionsweb.com/osStore/a...p?order_id=797
> Date Ordered: Wednesday 29 April, 2009
>
> Products
>
>
>
>
>
> ------------------------------------------------------
> 2 x 18 LED Spot Bulb UV (18SPOT380) = $23.98
> 2 x 18 LED Spot Bulb Red (18SPOTR) = $17.98
> 1 x 18 LED Spot Bulb Blue (18SPOTB) = $8.99
> 1 x 18 LED Spot Bulb Green (18SPOTG) = $8.99
> 6 x 36 LED Spot Bulb Infra Red (36FLOODIR) = $89.94
>
>
> ------------------------------------------------------
> Sub-Total: $149.88
> United States Postal Service (1 x 4.75lbs)
> (Priority Mail (2 - 3 Days)): $15.70
> Total: $165.58
>
>

I think this should be removed from the board and handled in private, actually since personal emails are being posted.

All the emails still arent included ....
But I agree, this does not belong on the board - it is a matter between us.
I have NOTHING to hide.

Every last person and order is important to me.

I already let paypal know I am liable for the refund, and you know that.
But you do not want to say that, do you.

Include all pertinent info.

Yep, I am completely against the little guy, here to screw em.
I am the little guy too, so I must be trying to screw myself.

Those are business emails - not personal. Corey stated I should have put them on there and I did. The only one I could not put on was the Paypal non-existent transaction number email (due to the way it's formatted).

And no Corey, Paypal still doesn't show you refunding any money. The only trasaction I put in on 10/10/2009 is under review.

The whole point of this particular forum is to let all the little guys know to be careful of who we buy from. You have the right to say what your experiences with Corey are, and so do I.

And another point, Corey seems to think it's up to me to remind him to refund the money...seems to me that if I can't trust your word that you were going to refund it, then posting that you didn't is something all should know.

two other points - the LED bulbs I did receive work GREAT.
And you might try eating cherries to get rid of your gout - my father-in-law suffers from it too and swears by it.

I usually don't get involved when it's not my business, but feel I need to here.

I had the same questions towards Corey back when it looked like things were falling behind... so I sent him a message. He replied LESS THAN 2 hours later giving me an update. I'd say that's pretty good for a small show, and all the issues he's encountered this year. Could things have gone smoother? Sure, but I bet it's a lesson learned as well.

While I think there were some mistakes made here, I really don't think Corey intentionally tried to screw you as you seem to be portraying here. I ordered less than $60 of equipment this year...and yet I still get replies almost immediately. And he helped me when I had some issues/questions last year prior to ordering. I would much rather deal with someone trying to do the right thing than some big corporation where I'm only a number to them. For a little guy, I still get treated as if I'm a high dollar customer.

All valid points, I completely agree.
I tried to refund directly, accepted blame on paypal for the refund not happening (still would have appreciated a note saying yo! but that is history now) and I saw what paypal has done (pending review, wtf?)
I do not know why you have not been refunded yet.

I too would post the paypal email confirmation but as you say, there is ...sensitive.... info in it.

The money back will happen, it is in paypals hands, at this point something I cannot control.

True, everyone should know if there are issues or not, AND if they get resolved to everyones satisfaction.

I am very glad the bulbs are working great, I would have loved to gotten the others to you when you had needed, but as you already know, for the most part...beyond my control .

And yes, I am drinking tart cherry juice daily, so if you need an ass kissed, my face is in the posture for 20 minutes every morning.

Do not get gout! It hurts worse than tooth pain, broken bones, tissue sampling, or nerve conduction studies, hell it hurts worse than when my foot falls apart (12 fractures, 5 dislocations) from my Lisfranc injury.

Originally Posted by thehoghunter

Those are business emails - not personal. Corey stated I should have put them on there and I did. The only one I could not put on was the Paypal non-existent transaction number email (due to the way it's formatted).

And no Corey, Paypal still doesn't show you refunding any money. The only trasaction I put in on 10/10/2009 is under review.

The whole point of this particular forum is to let all the little guys know to be careful of who we buy from. You have the right to say what your experiences with Corey are, and so do I.

And another point, Corey seems to think it's up to me to remind him to refund the money...seems to me that if I can't trust your word that you were going to refund it, then posting that you didn't is something all should know.

two other points - the LED bulbs I did receive work GREAT.
And you might try eating cherries to get rid of your gout - my father-in-law suffers from it too and swears by it.

I wanted to add my two cents.... Placed my first time order about 2 weeks ago... the shipment was shipped and I received it today... I have zero complaints, the product looks better than I expected... and I definately will use them again...

I have ordered from Corey once. Everything was fine. I received what was ordered. Even bought a webcaster. It looks to work fine. However, last Halloween when we purchased it, it was a bust for us. I am not going to blame Corey here. We had 30+ MPH winds and anything that shot out of the webcaster wound up at our neighbors. Since the webs were the final touch before trick-or-treating, we decided to cancel the webs and move on and hope for better weather next year.

I have also had gout. Very painful! I feel your pain. I also know that everyone's pain tolerance is different. No, Corey, I am not calling you out here. I feel your pain. I was not there and I have no way of knowing how severe yours was. I cannot be critical of someone suffering from gout. It's awful.

Now PayPal is about as awful as gout. I ran an online business for 5 years. PayPal is a major reason on why my website is offline. Corey, my advice to you is get away from PayPal. As a consumer, yes, PayPal is easy and widely used. As a business, they can give you access to a vast number of consumers at a cheap rate. My advice is to spend the few extra dollars and use a different company for handling your online transactions. I think you will see that it is well worth it when you have disputes. Just my two cents. I would be happy to discuss anything further with you more privately either PM, email or phone.

Good luck and I hope to purchase from Minions again in the future.