My wife puchased a
Wicked Witch costume as well the
shoes and socks. The shipment arrived very quickly. The costume was very nice quality and the shoes were perfect and are equally nice. But when trying the shoes on, one of the zippers broke. I checked the site for a return policy and based on what I read, I thought I was in for a battle. When I called I bypassed all of the recorded info and went directly to a live person. She politely checked with her superiors and returned to the phone to say that a replacement shoe would be sent to me.
I would highly reccomend this site for their prices as well as the customer service.