I am currently going through the same crap as all of you with this company. I recieved one email response from Rob, and only after threat of reporting him to the AG and filing a claim with Paypal.
Well, he promised me a refund, which should have been instantanious with paypal, and I have not recieved it two days later. I have filed a claim and will be reporting to the AG.
WILL NOT EVER TRY TO GO THRU THEM AGAIN!

