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  1. #51
    Join Date
    Oct 2002
    Location
    Worcester, MA
    Posts
    137
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    Hi Creepy LA - Just wanted to let you know that the Haunt club discount is above and beyond any other offer codes we have. It's a special discount for members only. Oh and we updated the site to restrict the content behind member accounts now. Thanks for letting us know about that!

  2. #52
    Join Date
    Sep 2011
    Location
    Hollyweird, CA
    Posts
    23
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    Well, it says subscribing to Hauntcast entitles you to a 15% membership fee at Fright Catalog, and in an email sent directly from Fright Catalog I was told there was only a 10% discount for Haunt Club members.

    The email said also the $10 fee wasn't refundable, which, as I noted but has not been addressed, does not explain your boast, "we GUARANTEE your Haunt Club satisfaction."
    Last edited by CreepyLA; 03-22-2012 at 03:15 PM. Reason: msg was clipped

  3. #53
    Join Date
    Oct 2002
    Location
    Worcester, MA
    Posts
    137
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    Dear CreepyLA - I believe we gave Hauntcast members a 15% discount code. You can combine that with the 10% you get from being a member of the Fright Catalog haunt club. The club membership discount is automatically applied if you are a member. It's for members only. Any other codes you have are in addition to it.

  4. #54
    Join Date
    Aug 2010
    Location
    Philly, Pa
    Posts
    533
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    Is it me or does it seem like its 2 diffrent people writting the FC replys?
    I have been going back and forth if I wanted to buy from them but after reading all this I would rather spend the time and shop around.

  5. #55
    Join Date
    Sep 2011
    Location
    Hollyweird, CA
    Posts
    23
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    FrightCatalog.com still hasn't offered any explanation of how they define GUARANTEE.

    (it is widely assumed in business culture that any offer of a guarantee means a refund if the customer is not satisfied... so much so that I haven't found another example. For example, if I spend $1000 on a video system from Wal*Mart, and three months after extensively using said product I decide I do not like it, I can return it to Wal*Mart and get my money back... but for some reason, if someone were to mistakenly sign up for Haunt Club, and never use a single benefit, they are not entitled to a refund of any sort... even though FrightCatalog's own terms claim that the customer is GUARANTEED satisfaction.)

  6. #56
    Join Date
    Mar 2012
    Location
    Bucks Co. PA
    Posts
    192
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    same thing just happen to me too... WTF... im gona look into this!!!...GRRRRRrrr

  7. #57
    Join Date
    Apr 2009
    Location
    Dryden, Michigan
    Posts
    1,073
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    Default no problem with Fright Catalogs

    I don't know what the problem is now. I called them up and told them I wanted to cancel. Everything has been taken care of. I just won't do it again.
    Always scarying the YELL out of them.

  8. #58
    Join Date
    Sep 2011
    Location
    Hollyweird, CA
    Posts
    23
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    Quote Originally Posted by darkmaster View Post
    I don't know what the problem is now. I called them up and told them I wanted to cancel. Everything has been taken care of. I just won't do it again.
    When you ordered the Haunt Kit, were you aware you were going to have a recurring monthly charge placed on your credit card? If not, did they refund any of your money?

 

 
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