Thread: Fright Catalog's Haunt Club

Hi Creepy LA - Just wanted to let you know that the Haunt club discount is above and beyond any other offer codes we have. It's a special discount for members only. Oh and we updated the site to restrict the content behind member accounts now. Thanks for letting us know about that!

Well, it says subscribing to Hauntcast entitles you to a 15% membership fee at Fright Catalog, and in an email sent directly from Fright Catalog I was told there was only a 10% discount for Haunt Club members.

The email said also the $10 fee wasn't refundable, which, as I noted but has not been addressed, does not explain your boast, "we GUARANTEE your Haunt Club satisfaction."

Dear CreepyLA - I believe we gave Hauntcast members a 15% discount code. You can combine that with the 10% you get from being a member of the Fright Catalog haunt club. The club membership discount is automatically applied if you are a member. It's for members only. Any other codes you have are in addition to it.

Is it me or does it seem like its 2 diffrent people writting the FC replys?
I have been going back and forth if I wanted to buy from them but after reading all this I would rather spend the time and shop around.

FrightCatalog.com still hasn't offered any explanation of how they define GUARANTEE.

(it is widely assumed in business culture that any offer of a guarantee means a refund if the customer is not satisfied... so much so that I haven't found another example. For example, if I spend $1000 on a video system from Wal*Mart, and three months after extensively using said product I decide I do not like it, I can return it to Wal*Mart and get my money back... but for some reason, if someone were to mistakenly sign up for Haunt Club, and never use a single benefit, they are not entitled to a refund of any sort... even though FrightCatalog's own terms claim that the customer is GUARANTEED satisfaction.)

same thing just happen to me too... WTF... im gona look into this!!!...GRRRRRrrr

I don't know what the problem is now. I called them up and told them I wanted to cancel. Everything has been taken care of. I just won't do it again.

Originally Posted by darkmaster

I don't know what the problem is now. I called them up and told them I wanted to cancel. Everything has been taken care of. I just won't do it again.

When you ordered the Haunt Kit, were you aware you were going to have a recurring monthly charge placed on your credit card? If not, did they refund any of your money?