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    Do not order from spirit!
    #1
    Chaserbug's Avatar
    Chaserbug is offline The Great Pumpkin
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    They are still jerking me around about an order I placed for my son's costume. I purchased it in September. My son as of tomorrow will have missed 2 parties! I have called them 4 times now even spoke with a supervisor. Each time I get a different story. They make no attempt to make it right either. I will never order from them again. I have bought him a back up costume and wll be really surprised if he gets it before halloween.
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    #2
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    Couldn't you just go to the Spirit store and pick-up a costume there?
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    #3
    MadDog's Avatar
    MadDog is offline The Great Pumpkin
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    I gave up on on-line costume ordering 2 years ago when we never received ours from buycomstumes.com. Just go to the store.
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    #4
    Chaserbug's Avatar
    Chaserbug is offline The Great Pumpkin
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    The nearest store is over and hour and a half away. That is why I ordered it.
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    #5
    Chaserbug's Avatar
    Chaserbug is offline The Great Pumpkin
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    I have never had any issues before and I've been ordering for 10 years. Usually Lillian Vernon and places like that. I have always had then in a few days even off ebay!
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    #6
    larry's Avatar
    larry is online now Master Crypt Keeper Site Admin
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    While I have heard of issues (as with all stores), they seem to always do their best to make it right.

    Please private message me your order number and email address that you made with as well as the name of a supervisor that you spoke with (if you remember) and details of your experience and I can forward it to someone who may be able to help.

    Thanks.

    Quote Originally Posted by Chaserbug View Post
    They are still jerking me around about an order I placed for my son's costume. I purchased it in September. My son as of tomorrow will have missed 2 parties! I have called them 4 times now even spoke with a supervisor. Each time I get a different story. They make no attempt to make it right either. I will never order from them again. I have bought him a back up costume and wll be really surprised if he gets it before halloween.
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    #7
    greaseballs80's Avatar
    greaseballs80 is offline The Great Pumpkin
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    Quote Originally Posted by Chaserbug View Post
    I have never had any issues before and I've been ordering for 10 years. Usually Lillian Vernon and places like that. I have always had then in a few days even off ebay!
    I feel your pain, you remember my posting i had a while back. Well yesterday i received my replacement costume from them, and it's still incorrect. This is my 5th incorrect costume from them. I gave up on them and just placed the order on ebay, which was alot cheaper and arrived in 3 days to me. Pretty amazing how they work. Last time i place any order with me.

    If you want i can look for the costume for you and send it to you priority mail. I have 4 Spirit Halloween Stores near me. I'll be going this weekend. Just let me know, you can pay me thru paypal.
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    #8
    Chaserbug's Avatar
    Chaserbug is offline The Great Pumpkin
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    I just got a email shipping confirmation it estimates that I will get it on the 28th. I won't hold my breath.
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