Quote:
Originally Posted by Hamm
I am only asking the following question as for future reference on making a purchase. In no way am I taking any sides. I only wish to fully understand.
So, The way I understand from what I have read, Is that Mr Skeleton Is the (SELLER) to a (DEALER) that took orders from multiple people. ie a (GROUP BUY) ?
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No...that's not fully correct. At least not in every case. I can only speak for myself.
My order was done early in summer...directly with Mr. Skeleton. I am not a dealer and never purchased from them before. When I placed the order, I posted payment up front and I expected delivery. Jeff at Mr. Skeleton knew I was private customer and not a dealer. When nothing arrived...I waited patiently....nothing arrived. I think it was August when I complained. I was informed it would be fulfilled in September. So I waited some more...thinking I had already waited long past the paypal time to protest. Then like everyone else I was given the weepy story of how nobody was supposed to be in on this dealer purchase and it was all China's fault for bad shipping.
At the same time the thread started touting how they were going to start a wonderful supply chain to the private customer as an offshoot e-store. Eventually more explanations on how product would deliver late October if lucky. Maybe not even for this season and we should be okay with that because the dealers understand that kind of crappy service and if they are okay with that, we should be as well. Basically...folks posting orders in June-July pretty much should realize they are purchasing for next October, not the one that is still three months away.
No apologies. Just a tedious letter about how we should all expect such poor service because the dealers for Mr. Skeleton are used to that.
"only the complaining individual buyers have posted negatively."
.....no kidding. When I hear about October delivery, I told him I was fed up and wanted a refund. I was told it would be there. No refund came. I later had to complain a second time....where's my refund? Finally a refund came.
I'll leave this post for you to read...after a few days, I'll edit it. Regardless of the circumstances...my money was refunded.
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