Thread: 2009 Spirit Halloween Props

Tweet

You can bet I'll be tuning into QVC for the Halloween segment Shock. Thanks for the info...

Yea thanks Shockwave 199 - I posted a thread about Spirit being on QVC a little while ago. I will definitly be watching this. =)

Contact your credit card company.I don't blame you for never buying again good luck!!

Originally Posted by jgc106

Well, I am still expediting my refund, what a joke! It took 12 phone calls and 4.5 weeks to get my pre-paid return labels from Spirit. I ret'd my item and it was rec'd at Spirit return center in NJ 9/30. I called 10/12, they said my refund was processing. I called 10/22, no refund, in process Spirit told me. I called yesterday, still no dam refund. They requested tracking numbers claiming it was never rec'd. I had previously given them tracking numbers. They said they were sorry but under no circumstances would they issue refund without original tracking numbers. I found the tracking numbers after searching for another 2 hours and called them back. They said OK, it will take 5 business days to process. Well, their CS will shut down 11/15. I am seething, I am so pissed off. Are these people playing my float or truly criminals? This happened last year also and I checked my credit card statements from 9, 10, 11 and 12/2008 and was never issued a refund then either, and I called in 2008 with return tracking numbers as well. In 2008 I trusted Spirit. In 2009 I trusted Spirit. Thus far I am out over 400.00 and will never, ever trust Spirit again. All the wasted time on hold making calls, expediting prepaid labels, dropping off return packages, calling CS at Spirit for refund, being told I would get a refund, and getting NOTHING. I have placed 15 orders with Spirit in the past 3 years, NEVER EVER AGAIN. I fully believed that their CS people are paid and trained not to give you a refund, similar to Auto extended warranty companies. CAVEAT EMPTOR

Thats why if I buy from them it must be in a store... too many of this type of story.