Thread: Props found on clearance - pirate hats/flame cauldrons/etc

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I only got 3 out of the 4 cauldrons that I ordered. Atleast I wasn't depending on them for a display this year. I checked to make sure all of them worked, before stashing them in the Halloween closet.

I have to side with Spookie here. Very disappointed in this company. Allowed me to order, confirmed my order, sent an email confirming my order then a few days later another email stating everything was out of stock that I ordered. I also don't like providing my info and credit card number only to have it all out of stock. They continue to send me emails though on other items. I appreciate Skeletons for posting this one and sounds like they had some good luck, but I am an unhappy customer.

Originally Posted by Ghost of Spookie

Well got an email today saying that my order had shipped from X-treme Geek. Only listed the ginger deadman cookie cutter and the email said my order was now complete. Don't think so! What about the cauldrons? So I called them and they said oh those cauldrons were sold out and discontinued. I said I was a new customer and never even received an email telling me that and when I placed the order they said it was in stock, and I got a confirmation of my purchase listing them on the order. I would not have ordered the cookie cutter from them if the cauldrons weren't available. She said oh it was in your packing slip, and I said which one is that? Apparently the one that is going out with my coookie cutter that I should receive in a week or so.

Personally I hate companies that have no control over their inventory and allow you to order merchandise they don't have. As I mentioned above, Lillian Vernon does this kind of stuff too although I have never had this happen with Improvements Catalog, Frontgate, Grandinroad, or Sur LaTable who seem to have accurate inventory control and update online when the last item was purchased (I've sometimes been that last person and saw the qty available change after ordering). Just thought you guys should know this about X-treme Geek.

Man I really don't like giving out my banking and personal info to companies who then tell you they don't have the merchandise After you placed your order with them.

They actually had the nerve to put a feedback survey in with the stuff they sent me. Needless to say, I will be filling that out and it won't be nice.

Well even if you didn't get all 4, it's nice that you were able to buy a couple. It did look like a nice product. How was the flame color? Would you recommend the product? I liked that the cauldrons were LED and not halogen and also liked that they could take an optional adapter.

My email on the shipping notice of the lonely cookie cutter also had a survey. I'll fill it out after I get it on Monday. As I said I also called customer service and told them how I felt about their inventory control. BTW I've ordered a number of times from Halloween Asylum in the past during their clearance sales, and like the other stores I mentioned above, HA seems to have inventory software that doesn't "oversell" their items. Overselling is not an acceptable excuse for an online company.

Originally Posted by Ghost of Spookie

Well even if you didn't get all 4, it's nice that you were able to buy a couple. It did look like a nice product. How was the flame color? Would you recommend the product? I liked that the cauldrons were LED and not halogen and also liked that they could take an optional adapter.

Well this is actually the first 'fake fire' item I've actually purchased and used so I don't have anything to compare it to. The product includes replacement flames and the chain to hang it with. It was really heavy with the batteries in it. The flame was actually really small compared to the cauldron base, but the height of the flame is okay. The color was okay, the lights were nice and bright. I only had each one on for a few minutes to make sure they actually worked.
So far, to me, this is an item to buy on clearance. I wouldn't have paid full price.

I just received an e-mail telling me they shipped the last cauldron. I'm not holding my breath, but hopefully it shows up. Well actually it better considering they took the money out of my account. I hope they dig out a few for everyone else here that got shorted on their orders too.

I recieved everything I ordered. Cauldrons and projector. But I ordered the first day this sale was posted. After I saw how nice the props were I tried to order more. They would be great as Secret Reeper gifts. Sadly, they were out of stock by then. I guess you have you be fast with prices this good.

I received my last cauldron this morning. I thought it was my Sailor Moon book, but that didn't show up until later. It's like X-mas today!

Originally Posted by scareme

I recieved everything I ordered. Cauldrons and projector. But I ordered the first day this sale was posted. After I saw how nice the props were I tried to order more. They would be great as Secret Reeper gifts. Sadly, they were out of stock by then. I guess you have you be fast with prices this good.

I got what I ordered to.But I ordered the first day I got the projector and two torches.

I'm gonna go ahead and say it, this was the best online sale Ive ever seen. Specter Projectors for $6.00. KISS costumes for $3.00. Thank you original poster.