Strange I'm having the oppsite experience, I placed an on-line order and never received a reply or return email, after about 3 weeks and thinking I did some thing wrong I call them and left a voice mail message, no reply received. About a week later I called again and spoke to and individual that took my name and phone and said they would call me back, its now been a week with no reply. There products look great and I see they have been at the major trade shows but from my experience trying to get just one pair of hands has been very unsatisfactory.
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