Hello,

here is my experience with Frightcatalog. I am located on Ramstein Air Base Germany, the largest US Air Force Base outside of the US. I am a German national but I work for the US Goverment. My wife is American and we are real halloween nerds. Every year we convert our house into a haunted house and party with 30 to 50 people. But back to the point:

I just received my order, the Barbee Prop (Stock# 1025008) and the Death Head (Stock# 1025011). I ordered both props in mid August and the website advertised 2 to 4 weeks time to delivery now almost 2 month later I got the order. My credit card was charged with 218,93$ right after I ordered in August. After I received the shipment, I could see that the postage was only 9$ and it was send in a regular size box. The Barbee Prop is marked as an oversized item. Both props were stuffed in a small box which caused deformation and makes repairs necessary. I paid 38$ for shipping of an oversized item but the actual shipping was only 9$. As an result of stuffing an oversized item in a regular box, damage was caused. My email to Frightcatalog complaining about this has not been answered to this day.

Hagen