Joe is extremely overwhelmed right now. Be assertive and keep after him, but do not panic and get overly concerned. He deals with a ton of vendors and directly reps a couple of factories in Mexico. The Mexican stuff is very well made, however, they have experienced some delays and material shortages. Joe will not ever purposely cheat you, he is in this business for the long haul. Be patient and persistent, it may well be out of his hands.