Being that I had an online store for 5 years, I am very suprised that he still has his credit card processing ability.

Both Visa & Master Card have VERY strict guidelines as to when a customer's credit card can be charged. It should not take many complaints to have his processor revoke his ability to take credit cards. The company I used would charge me $30.00 for every disputed charge even if I could prove the customer wrong. They would also track how many disputes and if it reached a certain number, would raise my processing fee.

Just curious, why haven't those of you who had trouble with things not being shipped (on time or not at all), not filed a dispute with your cc company and had them reversed? Even if it's "past" your time to dispute, you can still talk to them about the situation and how you keep getting the run-around from the business.

Just my 2 cents