They must have listened to the complaints, and fixed the problem.

I had to write Marylin after recieving my "bag of scraps that don't even slightly resemble bones" a couple years ago. I haven't bought a bag since, but I may have to pick up a couple if there are actually bones in the bags now.

That had been my only problem with ACC.
They do have a reputation for listening to the customers! They brought back the discontinued torso after many people asked for it.