I had the same problem with the Safeway Skeletons. My first one the neck was broken, so I took it back. The second one was missing hooks and the hook in the skeleton head fell out. So I went back and complained and convinced them to give me two for the price of one so I could at least make one complete skeleton. Of course, I didn't tell them Ill use the extra bones and parts in my graveyard [}]

So I ended up getting two of the Safeway Skeletons for the $25. Figure I cannot lose at $12 each.